Frequently Asked Questions

Everything you need to know before your adventure

You can book directly on our website, by phone at +1 (809) 956-7722 or through our contact form.

No. Before every excursion our guides give you a safety briefing, a demonstration and a practice lap.

Most of our tours include round-trip transportation from the Amber Cove and Taíno Bay cruise ports or your hotel. Each tour page shows what is included.

Yes. We pick up and drop off at both Puerto Plata cruise ports, Amber Cove and Taíno Bay, and plan every excursion around your ship’s schedule. Hotel pickup is also available.

From 1-hour rides to full-day experiences. The duration is listed on each tour page.

Yes. Cancellation terms depend on the tour you choose. See our cancellation options.

Many of our tours are perfect for families. Some activities have height, weight or driver’s license requirements.

Comfortable clothes, closed-toe shoes, swimsuit, sunscreen, sunglasses and plenty of adventurous spirit.

Ready for your next adventure?

Book online or give us a call and we’ll help you choose the perfect tour.